ETHICS


Protecting people and the environment is a very important us, and we are constantly reviewing the different ways we can make improvements through ethical practices, waste reduction, and recycling.


From sourcing through to production and paper cup recovery, we are dedicated to having a positive social and environmental impact through the initiatives we lead.

  • Waste Reduction

PAPER CUP RECOVERY

Responsible management of paper cups is very important to us, and we will continue to work with our waste service providers, our customers, and others in our industry to ensure the proactive focus on the issue is maintained. 

  • Plastic Reduction

REUSABLE CUPS

We’re thinking global, but acting local.

We also encourage the use of reusable cups.

  • Plastic Reduction

BIODEGRADABLE STRAWS

We replaced plastic straws.

This will remove at least 7 million plastic straws a year from entering waste streams.

  • Recycling

USED COFFEE GROUNDS

  • Ethical Working

SUSTAINABLE SOURCING

From the beginning, we have embraced the values of fairness, decency, warmth, and kindness in the pursuit of excellence. Our approach to coffee sourcing is no different.

If we are to continue to create excellent coffee, we need to ensure our farmers are fairly rewarded. We owe our reputation to sourcing high quality beans, and we pay premium prices for those beans.

  • Ethical Working

MODERN SLAVERY

In response to the Modern Slavery Act, we engaged with an external consultant to better understand our potential exposure to modern slavery risks in our direct business. 

We are using this information to determine and prioritize practical and robust actions that ensure we always operate in an ethical manner.

FAT
SALT
AND SUGAR 
REDUCTION

Our development team constantly reacts and adapts, looking to where we can reduce salt, fat, sugar, or offer alternative products in response to allergies and the valuable feedback of our customers.

We are committed to all eggs used in our products to be 100% cage free by 2026, and already have achieved this in many products.

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